Monday, March 28, 2011

The Importance of E&O Insurance

I am continuously surprised at the number of inspectors who do not carry professional liability insurance or, as it is popularly known, Errors and Omissions Insurance (“E & O”). When I ask inspectors who attend the Law and Disorder seminar whether or not they carry E & O insurance, between 40 and 60 percent of them say that they do not. That number is constantly diminishing, however, as more and more jurisdictions have introduced laws requiring that home inspectors become licensed and have made the carrying of E & O insurance a condition of licensure.

Some inspectors who do not carry E & O would, perhaps, like to carry it but simply do not conduct enough inspections to be able to afford it. Those inspectors generally leave the profession when carrying professional liability insurance becomes a condition of having a license.

Many others do not carry it because they think that it is “too expensive” and/or that it “paints a target on your back” - that is, it makes you more likely to be sued than if you had no insurance.

Whether or not a given product is “too expensive” is something that individual consumers have to determine for themselves after conducting a cost-benefit analysis and considering competing products.

Inspectors who elect to “go bare” should not, however, delude themselves into thinking that their not having professional liability insurance removes “the target” from their back.

In many ways, an uninsured defendant is a much easier “target” for an aggrieved claimant. For one thing, not having insurance, they are less likely to defend a suit and plaintiff can, thus, obtain a judgment against them by default. Even if they have viable defenses to the suit!! If they do defend, they have to make the calculus of whether it is more expensive to defend the suit or simply pay the plaintiff. And having an unpaid judgment on your credit report effectively makes you unbankable, a terrible position for a serious businessman to be in.

About three years after I began practicing law, I had a matter that brought me to small claims court in a neighboring municipality. The court’s docket was very crowded that day and I had to wait my turn behind several other attorneys, one of whom had a number of matters before the court and was taking one default judgment after another against no-show defendants on behalf of several institutional creditors.

In my naivete, I thought that he was on a fool’s errand and asked him afterwards what the point was of obtaining judgments against folks who were not likely to satisfy them. His reply opened my eyes and taught me that very few people are truly judgment-proof.

He told me that he had a file cabinet that was chock full of default judgments that he had obtained and that eventually these folks were going to want to buy a house or a car or refinance and will have to satisfy the judgment in order to do so. Of course, by then the judgment will have swelled with the addition of post-judgment interest.

“Not a day goes by,” he told me, “that I don’t get a call from one or more of these judgment-debtors who wants to satisfy the judgment.”

18 comments:

  1. The lack of E&O insurance is highest among new inspectors. Unfortunately there are many "schools" out there who promise that this is an easy business, and inspectors set themselves up inspectors without being properly funded. They think that no investment is required, so the thought of spending thousands on insurance is out of the question.

    In addition, these inspectors offer below market pricing because they do not have the overhead of established inspection companies.

    This gives our industry a tarnished reputation. For this reason alone I wish more states required licensing.

    What really surprises me are the inspectors who have been doing this for a long time and give up their insurance because they have never been threatened with a lawsuit. They feel that they are so good, that no client could possibly sue them.

    ReplyDelete
  2. When a Jurisdiction passes a licensing law for Home Inspectors it is for the protection of the public. E&O Insurance is for the protection of the Home Inspector in case of a law suit and the Jurisdiction should stay out of the Inspectors company business and leave the decision up to him in how he/she conducts his business and what protection he wishes to afford himself. If the jurisdiction wants to get into our private lives and dictate what we are going to do then they should make Home Inspections mandatory.

    ReplyDelete
  3. 76aec510-5a1e-11e0-82af-000bcdcb471e, I have an upcoming blog post on mandatory E & O.

    ReplyDelete
  4. I carry $300,000 in Liability Insurance (a minimum of $50,000 is required by the licensing Authority in the state of Oklahoma). What are the advantages and dis-advantages between Liability Insurance and Errors and Omissions Insurance? Is one as beneficial as the other?

    ReplyDelete
  5. Dub -

    General Liability Insurance protects you against your general negligence. Professional negligence is excluded from those policies.

    You need to buy E & O insurance to cover professional activities.

    ReplyDelete
  6. In the state of Arizona, the licensing bureau offers a choice. E&O coverage or post a bond. Since few inspectors are successfully sued and plaintiffs rarely win more than a few thousand dollars, bonds make sense. However, the inspector is ultimately responsible for paying the claim in the event a plaintiff is successful. Our company Dominion Risk Management writes bonds for Home Inspectors in Arizona and they're inexpensive.

    Martin Greenberg

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  7. Martin -

    The problem with claims against home inspectors that reach the lawsuit stage is not the size of the award. It is the size of the legal costs.

    The problem with surety bonds is that underwriters require the obligor [home inspector] to have substantial assets, usually 5 times the amount of the bond, or else to collateralize the bond.

    Thus, a $50,000 bond would require an obligor to have $250,000 in unencumbered assets in order to qualify. Or to assign collateral to the surety in the amount of the bond. The fees for bonds range from 1% to 3% with a minimum premium of about $250. Thus, a $50,000 bond could cost upwards of $1500.00. A million dollar E & O policy would not cost much more than that, provide substantially more protection and not imperil assets.

    Thus, while a bond would satisfy the statutory requirement, the insured/obligor is essentially self-insured. And would still have to hire and pay for counsel.

    ReplyDelete
  8. Anyone in this business who does not have E & O insurance is crazy.

    ReplyDelete
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